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Privacy Policy

Effective communication is vital for any successful operation, and we are dedicated to making our practices as transparent and secure as possible. This Privacy Policy is our commitment to you, designed to meet modern standards and expectations. Its purpose is to help you understand what kind of information and personal data we gather and how we use it to operate our website and provide our services.

Structure​

Your privacy is our priority, and we ensure the confidentiality and security of your personal data in accordance with all applicable laws. Our Privacy Policy outlines how we manage the personal data of our website visitors, addressing key questions like:

  • Who is the controller of your personal data?
  • What information do we process?
  • Why and on what legal basis do we process data?
  • How long do we retain your data?
  • What are your rights concerning your personal data?
  • Who do we share your personal data with?

Controller​

We, Software Mansion S.A., with our registered office located at ul. Zabłocie 43B in Kraków, Poland, act as the data controller for your personal information. What does this mean? It means we are responsible for determining the purposes and methods for processing your personal data, as well as overseeing its use. How can you get in touch with us about your personal data? For any questions regarding the processing of your data or to exercise your rights, you can reach us at: [email protected].

Core principles​

We are dedicated to upholding the core principles of personal data protection:

  • Lawfulness – We ensure that all personal data is collected and processed in full compliance with the law.
  • Security – We take proactive measures to ensure the adequate security and protection of your data.
  • Transparency – We provide you with all relevant information regarding the purposes behind our data collection and who receives the collected data.
  • Minimization – We only collect and process the data that is absolutely necessary to achieve the stated goals.
  • Accountability – We maintain thorough documentation of our data protection practices to demonstrate compliance with regulations at any time.
  • Confidentiality and Integrity – We have implemented reasonable technical and organizational safeguards to protect your personal data from unauthorized access, loss, alteration, or disclosure.
  • Data Retention – We only store personal data for as long as it is required to fulfill the purposes for which it was collected or to provide a specific service.
  • Individual Rights – We provide a clear path for individuals to exercise their rights regarding their personal data.

Processing​

When do we gather personal data? We collect personal data from website visitors in a number of ways:

  • When you navigate our website and use our online services, information is automatically gathered through cookies and server logs.
  • When you contact us through a form, email, or another communication channel, you provide personal details directly.
  • When you interact with specific features on our website, such as commenting or contributing, you may share data. We process the data you voluntarily provide or share while using our services, including automated analysis of your activity on the website.

What types of data do we collect?​

The data we collect from the website, primarily through forms and usage data, helps us to:

  • Deliver and display the content of our website to you.
  • Handle our communications and any ongoing relationships.
  • Improve our services, optimize our products, and better understand our users based on our legitimate interests.
  • Keep records for potential legal claims or defense.
  • Fulfill our tax and accounting obligations. Providing your personal data is not mandatory, but it can be necessary or helpful for us to provide you with certain services or a better user experience.

Marketing information​

We may use your email address to send you information about our activities or events in which we think you may be interested, if you opt-in to receive such communication. You can opt-out at any time through your marketing preferences page by clicking the “unsubscribe” link at the bottom of any marketing email you receive from us. Please note that it may take up to three days to remove your contact information from our marketing communications lists, so you may receive correspondence from us for a short time after you make your request. We may also use publicly-available information about you that we have gathered through services like LinkedIn, or we may obtain information about you or your company from third-party providers. We use this information to help us understand our customer base better, such as your industry, the size of your company, and your company’s website URL.

Cookies and Tracking Technologies​

We may use common information-gathering tools such as cookies, web beacons, pixels and other similar tracking technologies to automatically collect information as you navigate our websites, your account or when you interact with emails we send to you.

Cookies​

A cookie is a small piece of data stored on your device when you visit a website. Cookies allow us to identify your device as you navigate our websites or your account. This makes navigating and interacting with our websites or your account more efficient, easy and meaningful for you. By themselves, cookies do not identify you specifically. Rather, they recognize your web browser. So, unless you identify yourself specifically to us, like signing into your account, we don’t know who you are just because you visited our website. We use persistent cookies. Session cookies are cookies that disappear from your computer or browser when you turn off your computer. Persistent cookies stay on your computer even after you’ve turned it off. These cookies enable core functionality such as security, network management, and accessibility and are necessary for our websites to function properly.

Where is your personal information stored?​

Your personal data is collected and stored in accordance with Polish and EU laws. In some cases, it may be necessary to share your data with other companies to perform services, such as website analytics providers. When we partner with such third parties, we enter into a contract that specifies the purpose of the data transfer and the operations to be performed. This ensures your rights as a user are respected and that we can apply maximum data protection efforts. If we transfer information to a country or organization outside of the European Economic Area, we follow all applicable provisions to guarantee the protection and safety of your information.

For how long do we keep personal data?​

Your data will be processed only as long as there is a valid legal reason for doing so. This period may last from the moment your consent is granted until it is withdrawn or until any other action that restricts the processing of personal data. If the data is necessary to fulfill contractual obligations or our legitimate interests, it will be processed for the duration of the contract and then for an additional period until the statute of limitations expires. We will retain personal data as long as we have a legitimate interest in processing it, and this retention will continue until a valid objection is filed. The retention period will always comply with legal obligations, especially those related to taxation and accounting. What are your rights as a data subject? In accordance with the GDPR (Regulation (EU) 2016/679), you have the following rights concerning your personal data that we process:

  • The right to access your personal data and obtain a copy.
  • The right to have your personal data corrected.
  • The right to request the erasure of your data.
  • The right to lodge a complaint with the President of the Office for Personal Data Protection.
  • The right to restrict the processing of your data. If our processing of your data is based on your consent, you can withdraw that consent at any time. This withdrawal does not, however, affect the lawfulness of any processing that took place before the withdrawal. If your data is processed based on your consent or for the purpose of a contract, you also have the right to data portability. To exercise any of these rights, please contact us at [email protected].

Changes to our Privacy Policy​

We may change this Policy from time to time, and if we do, the most current version will be available on our website with the date at the top indicating when it was last updated.We will comply with applicable law with respect to any changes we make to this Policy and seek your consent to any material changes if this is required by applicable law.